Service Request Ticket - # 37210

Service Request Information

CONTACT Name Davis, Erik   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 15, 2010 09:04 AM
Department Athletics Phone 88252
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040675[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. d1t8z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:0C:2C

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson May 04, 2010 12:04 PM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson May 04, 2010 12:04 PM 
Status changed from (7) Waiting for Contact to (5) Completed
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Teresa Hutchinson May 04, 2010 12:04 PM 
Closed - no contact back
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Teresa Hutchinson Apr 29, 2010 10:03 AM 
****This is an email****

Hi Erik,

We were just checking in with you regarding a 
service request that we have for you (#37210) 
relating to needing access to the I drive.

If this is something that we can still be of 
assistance with, just let us know, we'll be happy 
to help.

Thanks!
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Brian Berkley Apr 23, 2010 04:22 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Katie Halvorson Apr 19, 2010 11:34 AM 
Status changed from (5) Completed to (1) Pending
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Katie Halvorson Apr 19, 2010 11:34 AM 
Still not on the S drive.

The I drive was put on but the S drive is still
not in there.

ALSO, needs to add a printer to his computer. 
Printer WOU# 20020797[Edit Inv] to the computer WOU# 20040675[Edit Inv]
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Brian Berkley Apr 15, 2010 10:13 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Apr 15, 2010 10:13 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Apr 15, 2010 10:13 AM 
Done.
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Casey Sonflieth Apr 15, 2010 09:04 AM 
He is calling in and asking if he could be added
to the I drive and S drive. he is a new football
coach and he said he has to put together some
football videos that are on those drives.

Login: edavis10
Email: edavis10@wou.edu
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