Service Request Ticket - # 37213

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 15, 2010 11:04 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20051069[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6400, Duo processor T2400, 2MB Cachem 1,83 GHz, 667 MHz FSB, with 15.4in SXGA+
Serial No. 1JB2V91 Location PDR

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Windows XP Pro Software no MS Office pkg purchased Install StarOffice 8

Wired NIC 00:15:C5:10:4D:2D


Wireless NIC 00:16:CE:45:62:28

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Apr 15, 2010 02:05 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Apr 15, 2010 02:05 PM 
the fan on the inside was not working, so i took
it apart and replaced the fan, and it still doesnt
work. The motherboard is bad so she said she is
going to talk to joanie and/or bill about a
replacement computer.
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Lance Jewett Apr 15, 2010 01:36 PM 
Task reassigned to Jordan Colton.
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Casey Sonflieth Apr 15, 2010 11:04 AM 
****This is an email****
This is one of the laptops we check out to
students. This laptop has had problems for a
while. It continually shuts off and restarts when
the top wiggles. Can you work on this and get it
fixed so we don’t have this problem. This laptop
had the screen replaced due to vandalism by a
student. So I wonder if that is part of the
problem. Anyway this is out of service until it is
fixed and at my desk.

 

Angie Barry

Office Coordinator

Werner University Center

503.838.8064 phone

503.838.8427 fax

Please consider your environmental responsibility
before printing this email.
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