Service Request Ticket - # 37227

Service Request Information

CONTACT Name Bennett, Roy V.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 16, 2010 09:16 AM
Department Library & Media Services Phone 88893
Location Email bennetr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030726[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. F1F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:26:7A

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Apr 16, 2010 09:58 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Apr 16, 2010 09:58 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Apr 16, 2010 09:58 AM 
Added to local admin group
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Casey Sonflieth Apr 16, 2010 09:16 AM 
****This is an email****
UCS Help Desk:

I discovered that user bennetr does not have admin
user rights on staff computer WOU# 20030726[Edit Inv]. This
computer is located in room HL117E.

I need admin rights, which I have for all the
other library staff computers, in order to
maintain the library's Millennium software.

Please send me a tracking number.

-- Roy Bennett
=============================
Roy Bennett
Technical Services Department,
and University Archives & Straub Archives,
Government Documents Librarian
Hamersly Library
Western Oregon University
345 N. Monmouth AVE
Monmouth, OR 97361-1394

Email: bennetr@wou.edu
Tel: 503-838-8893
Fax: 503-838-8399
http://www.wou.edu/library
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