Service Request Ticket - # 37236

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 19, 2010 09:35 AM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20090475[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN(
Serial No. HAV405270 Location PDR

Model 8860/DN Hostname psychlab.wou.edu
Notes IP: 140.211.116.123 Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:AE:CE:31

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact computerlabsrequest@wou.edu 88646

Tracking

Entered by Date Memo
Lab Attendant
Email

Public
Entered by Date Memo
Courtney Carlson Apr 19, 2010 10:37 AM 
Status changed from (1) Pending to (5) Completed
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Courtney Carlson Apr 19, 2010 10:37 AM 
I installed one in the printer and put three
backups in the cabinets nearest the attendant
desk, in the bottom center cabinet.
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Teresa Hutchinson Apr 19, 2010 09:59 AM 
Task reassigned to Lab Attendant.
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Teresa Hutchinson Apr 19, 2010 09:59 AM 
Reassigned to Lab Attendant - I have 4 new 
maintenance kits on my desk for APSC 101
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Courtney Carlson Apr 19, 2010 09:35 AM 
A kit is needed for the printer. I looked in all
of the cabinets and cannot find any. It looks like
there are two used ones on the back desk...
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