Service Request Ticket

Service Request Information

CONTACT	Name	Weber, Roberta	Date	Apr 19, 2010 02:08 PM
	Department	Student Success & Advising Office	Phone	88576
	Location		Email	weberr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090555 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	71KQFK1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2007 license from P0072871,
	Wired NIC	00:26:B9:74:81:55

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	May 13, 2010 02:19 PM	Disregard installation of Adobe PageMaker. Entered for this WOU # in error.	Add Attachment
Dale Goodell	May 13, 2010 02:15 PM	Installed Adobe PageMaker 7 for Windows. This had been installed on the old machine.	Add Attachment
Dale Goodell	Apr 21, 2010 02:44 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Apr 19, 2010 02:13 PM	Task reassigned to Dale Goodell.	Add Attachment
Tricia Flaherty	Apr 19, 2010 02:11 PM	This is on counter in front of my desk	Add Attachment
Tricia Flaherty	Apr 19, 2010 02:08 PM	She is out of the office this week so secondary contact can be Tamie Saffell at 8-8057 OLD CPU W#20030665 and mon W#20031034 NEW CPU W#20090555 and NEW MON W#20090632	Add Attachment