Service Request Ticket - # 37251

Service Request Information

CONTACT Name Saffell, Tamie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 19, 2010 02:45 PM
Department Student Success & Advising Office Phone 88057
Location Email saffellt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090556[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71KPFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:74:6F:73

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 21, 2010 02:42 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Apr 19, 2010 04:07 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Apr 19, 2010 02:45 PM 
They would like to have Tammy Saffell and Osvaldo 
Avilla as admins on this Front Desk station
OLD cpu W#20030663[Edit Inv] OLD MON#1 20031051(17") and 
W#20040713(19")keeping #2
NEW cpu W#20090556[Edit Inv] and NEW MON W#20090633[Edit Inv]
They will be using Dual monitors
They are frequent users of Microsoft Publisher so 
make sure they end up with a shortcut to 
Publisher 2007 so that they have no problems with 
opening these file types
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