Service Request Ticket

Service Request Information

CONTACT	Name	Hernandez-Hunter, Anna	Date	Apr 19, 2010 03:48 PM
	Department	Multicultural Student Services	Phone	88195
	Location		Email	hernana@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090557 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	725VFK1	Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	725VFK1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro	Software	WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871
	Wired NIC	00:26:B9:73:CC:08

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	ttodorov05@wou.edu	88925

Entered by	Date	Memo
Todor Todorov			Email Public
Entered by	Date	Memo
Todor Todorov	Apr 20, 2010 11:10 AM	Task reassigned to Todor Todorov.	Add Attachment
Todor Todorov	Apr 20, 2010 11:10 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Tricia Flaherty	Apr 19, 2010 04:36 PM	Task reassigned to New Equip. Setup.	Add Attachment
Tricia Flaherty	Apr 19, 2010 03:48 PM	This station will be on counter in ITC008. Contact is Anna Hunter and the station is the Multicultural Student Services Front Desk Station W#20030829 to become NEW cpu W#20090557 and mon W#20090634 The W#20030829 is then to be marked as EXEMPT and replacethe GFA expemt station they have at the Student Station W#20020571	Add Attachment