Service Request Ticket - # 37268

Service Request Information

CONTACT Name Hughes, Chloe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 20, 2010 10:54 AM
Department Education & Leadership Phone 88781
Location Email hughesc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080597[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 3F23TH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068642 installed as Office Pro 2003

Wired NIC 00:21:70:48:B4:97

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Apr 20, 2010 12:04 PM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Apr 20, 2010 12:04 PM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Apr 20, 2010 12:04 PM 
went to her office and replaced her keyboard.
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Casey Sonflieth Apr 20, 2010 11:45 AM 
she is available now. she teaches at 12:30 but she
will leave her door open if she is gone.
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Gabriel Thrash Apr 20, 2010 11:37 AM 
called and left vmail.
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Casey Sonflieth Apr 20, 2010 10:54 AM 
she would like a new keyboard for her computer.
she said that it does not let her function right.
she would just like a keyboard that is functional.

Login: hughesc
Phone:8-8781
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