Service Request Ticket - # 37283

Service Request Information

CONTACT Name Borst, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 21, 2010 08:35 AM
Department Business Services Phone 88284
Location Email borsts@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030719[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. GWC0Y41 Location

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:2F:F7

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Apr 30, 2010 10:48 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Apr 30, 2010 10:48 AM 
office compatibility pack installed and added 512
more RAM
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Lance Jewett Apr 30, 2010 10:48 AM 
Task reassigned to Lance Jewett.
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Teresa Hutchinson Apr 29, 2010 02:18 PM 
****This is an email****

Hi Teresa
No, hasn't been looked at yet. 
thanks.
Sue
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Teresa Hutchinson Apr 29, 2010 01:45 PM 
****This is an outgoing email****
Hi Sue,

We were just checking in with you regarding a 
service request that we have for you (#37283)

Need to know if Kay Stones has compability 
software and her computer seems very slow

Thanks for your patience and we will help with 
this as soon as possible.

Thanks,
Teresa Hutchinson
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Public
Lance Jewett Apr 27, 2010 01:00 PM 
Called left a VM
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Teresa Hutchinson Apr 21, 2010 08:38 AM 
Sue Borst called for Kay to find out if her 
computer has compability software and if she 
could also have the computer checked out because 
it's running very vey slow.
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