Service Request Ticket - # 37284

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 21, 2010 08:36 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070113[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 2FGBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2003 from student licenses

Wired NIC 00:1A:A0:53:0F:2D

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Apr 21, 2010 10:37 AM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Apr 21, 2010 10:37 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Apr 21, 2010 10:37 AM 
delprof was not set up. Installed and told Lori to
restart the computer.
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Teresa Hutchinson Apr 21, 2010 08:37 AM 
The student then tried another computer and that 
one worked fine.  Seems to a problem with this 
one computer 20070113[Edit Inv].
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Teresa Hutchinson Apr 21, 2010 08:36 AM 
Student tried it and Kelsey tried it and it 
wouldn't load profiles.
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