Service Request Ticket

Service Request Information

CONTACT	Name	Palmer, Lori	Date	Apr 21, 2010 10:09 AM
	Department	Admissions Office	Phone	88232
	Location		Email	palmerl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090560 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	71VPFK1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro	Software	WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871
	Wired NIC	00:26:B9:74:81:C8

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	nhigginbotham09@wou.edu	88925

Entered by	Date	Memo
Nathan Higginbotham			Email Public
Entered by	Date	Memo
Nathan Higginbotham	Apr 28, 2010 09:18 AM	Task reassigned to Nathan Higginbotham.	Add Attachment
Nathan Higginbotham	Apr 28, 2010 09:18 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Nathan Higginbotham	Apr 28, 2010 09:18 AM	installed.	Add Attachment
Nathan Higginbotham	Apr 21, 2010 10:39 AM	being imaged	Add Attachment
Tricia Flaherty	Apr 21, 2010 10:20 AM	Task reassigned to New Equip. Setup.	Add Attachment
Tricia Flaherty	Apr 21, 2010 10:09 AM	This will be on counter in ITC008 with GFA Setup form.	Add Attachment