Service Request Ticket - # 37297

Service Request Information

CONTACT Name Goulding, James   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 21, 2010 11:11 AM
Department VP Student Affairs Phone 88303
Location Email gouldinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050970[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Pent M, 1.73GHz, 2MB Cache, 533MHz
Serial No. BHQP491 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software Office Pro 2003 from P0055932

Wired NIC 00:14:22:E9:24:E3


Wireless NIC 00:13:CE:D5:B0:A6

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Apr 29, 2010 10:58 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Apr 29, 2010 10:58 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Apr 29, 2010 10:58 AM 
picked up laptop
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Teresa Hutchinson Apr 28, 2010 01:32 PM 
****This is an outgoing email****
Hi James,

We were just checking in with you regarding a 
service request that we have for you (#37297)

Have an old Dell laptop that just needs to be 
picked up and surplused.

Thanks for your patience and we will help with 
this as soon as possible.

Thanks,
Teresa Hutchinson
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Teresa Hutchinson Apr 21, 2010 11:11 AM 
James called to say that they have an old Dell 
laptop that they would like to have surplussed 
due to it's age and I think issues that it has.  
He just asked that we pick it up and surplus it.
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