Service Request Ticket - # 37313

Service Request Information

CONTACT Name Sil, Narasingha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 21, 2010 03:52 PM
Department Emeritus and Retired Faculty and Staff Phone
Location Email siln@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090465[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6400 Black, 2.80GHz, 1066MHz FSB
Serial No. 4Z6NZK1 Location PDR

CPU Intel Core 2 Duo P9700(2.8GHz, 1066MHz, 6M L2)


OS Unknown Software Microsoft Office Pro Plus 2007 from P00

Wired NIC 00:24:E8:D4:F3:49


Wireless NIC 00:24:D6:0F:61:C0


Bluetooth NIC 00:22:5F:B7:C1:5E

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham May 03, 2010 09:13 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Nathan Higginbotham May 03, 2010 09:13 AM 
He is waiting for his new printer but his pc is
installed.
 Add Attachment
Nathan Higginbotham Apr 30, 2010 03:05 PM 
Took the old printer and desktop away. Will talk
to him monday about it.
 Add Attachment
Nathan Higginbotham Apr 30, 2010 09:29 AM 
This is an email

Hello Professor Sil,

I will be back to work today after 2pm so I will
go to your office then. I asked about the printer
and they said in order for the department to
support your printer you would have to put in a
request to get a new one. If you have any more
questions please call the SRD at 88925.

Thanks,

Nathan Higginbotham- UCS Tech
 Add Attachment
Casey Sonflieth Apr 30, 2010 09:21 AM 
He is sorry that he has to miss the appointment at
10, but he is wondering if you can come into the
office at 1pm today. 8-8464
 Add Attachment
Nathan Higginbotham Apr 26, 2010 03:15 PM 
Task reassigned to Nathan Higginbotham.
 Add Attachment
Nathan Higginbotham Apr 26, 2010 03:15 PM 
come on Friday and remove his desktop computer.
Also ask Adam about parallel to USB adapter for
his hp desk jet 5650 printer.
 Add Attachment
Teresa Hutchinson Apr 21, 2010 03:52 PM 
Dr. Sil called and needs help transferring his 
files from his old computer (20030696) to his new 
laptop (20090465).
 Add Attachment