Service Request Ticket - # 37328

Service Request Information

CONTACT Name Nail, Ike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 22, 2010 11:58 AM
Department Creative Arts/Music Phone 88341
Location Email naili@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071111[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 20in 2.66GHz Intel Core 2 Duo#MB324LL/A
Serial No. SW88176MWZE3 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software MS Office 2008 for MAC from P0066186 installed as MS Office 2004 for MAC

Wired NIC 00:1F:F3:50:04:AF


Wireless NIC 00:1E:C2:C5:C9:2D


Bluetooth NIC 00:1E:C2:99:40:2A

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson May 03, 2010 11:48 AM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson May 03, 2010 11:48 AM 
Status changed from (7) Waiting for Contact to (5) Completed
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Teresa Hutchinson May 03, 2010 11:48 AM 
****This is an email****

It is resolved
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Teresa Hutchinson Apr 30, 2010 03:16 PM 
****This is an outgoing email****
Hi Ike,

We were just following up with you regarding a 
service request that we have for you  (#37328)

Description: Email gets a weird message

We were wondering if this has been resolved for 
your or if we can still be of assistance with 
this.  If so, just let us know, we'll be happy to 
help.

Thanks,
Teresa Hutchinson
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Brian Berkley Apr 23, 2010 04:09 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Brian Berkley Apr 23, 2010 04:09 PM 
Sent email.
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Casey Sonflieth Apr 22, 2010 11:58 AM 
Error Message: email was undefined
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Public
Casey Sonflieth Apr 22, 2010 11:58 AM 
Browser: Webmail
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Casey Sonflieth Apr 22, 2010 11:58 AM 
he tries to send an email and when he does he gets
a notice saying that it was not delivered because
of an unknown address because it added @wou.edu to
the end of the email address he was trying to send.

Login: naili
Phone:8-8341
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