Service Request Ticket - # 37329

Service Request Information

CONTACT Name Burrell, Tom   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 22, 2010 12:07 PM
Department Business/Economics Division Phone 88350
Location Email burrelt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040990[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 Processor 540
Serial No. Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0053572

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public

Entered by Date Memo
Nathan Higginbotham Apr 26, 2010 09:06 AM
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Apr 26, 2010 09:06 AM
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Apr 26, 2010 09:06 AM
Changed the battery. Updated Sophos.
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Brian Berkley Apr 23, 2010 04:11 PM
Priority changed from (3) Priority to (1) Highest Priority.
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Brian Berkley Apr 22, 2010 04:44 PM
Needs CMOS battery
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Casey Sonflieth Apr 22, 2010 12:07 PM
he said that when he got to his office today, it
tells him that his system battery is getting low.
he could not log onto portal this morning so he
rebooted his comp and now he cant log onto any of
his applications.

Login:burrelt
Phone:8-8350

he is going to be gone till next week, but he
wishes for someone to come in today or tomorrow
and someone at the office will let you into his
office to work on it.


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