Service Request Ticket - # 37331

Service Request Information

CONTACT Name Schmidt, Katherine   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 22, 2010 12:32 PM
Department Writing Center Phone 88234
Location Email schmidtk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20090485[Edit Inv] (opens in a new window) Bldg/Room HWC
Service Tag Description Apple MacBook Pro, 13-inch, aluminum #Z0GK
Serial No. SW894318766H Location Head Coach

CPU Intel Core 2 Duo 2.26( 3MB L2, 1066MHz)


OS Unknown Software Microsoft Office MAC 2008 from P0072655,TRANSFERED TO KATHERINE'S new laptop JULY2013: Adobe Photoshop Extended CS4 Mac from P0074268

Wired NIC 64:B9:E8:BF:83:78


Wireless NIC 00:26:BB:16:80:56


Bluetooth NIC 60:FB:42:76:F9:B7


TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact swartzer@wou.edu 88795

Tracking

Entered by Date Memo
Ron Swartzendruber
Email

Public

Entered by Date Memo
Ron Swartzendruber Apr 29, 2010 03:43 PM
Status changed from (7) Waiting for Contact to (5) Completed
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Ron Swartzendruber Apr 29, 2010 03:43 PM
Have not heard back, assuming all is well.
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Ron Swartzendruber Apr 26, 2010 06:11 PM
Status changed from (1) Pending to (7) Waiting for Contact
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Ron Swartzendruber Apr 26, 2010 06:11 PM
This was the disk full problem we solved on
Thursday.  Left audix to make sure she knew it was
fixed.
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Brian Berkley Apr 22, 2010 04:32 PM
Task reassigned to Ron Swartzendruber.
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Casey Sonflieth Apr 22, 2010 12:33 PM
Priority changed from (3) Priority to (1) Highest Priority.
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Casey Sonflieth Apr 22, 2010 12:33 PM
she said that this has to be done for the campus
asap so she wants this done quick.
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Casey Sonflieth Apr 22, 2010 12:32 PM
she is working on contribute. and it is not
letting her do anything like work on and edit
pages. and she said that it is really important.
it says there is not enough disc space on the
server. she is wondering how to resolve this and
she said it is important to get this worked on ASAP

Login: schmidtk
Phone: 8-8234
email: schmidtk@wou.edu

this is for the faculty senate website.
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