Service Request Ticket - # 37347

Service Request Information

CONTACT Name Kharitonova, Yuliya   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 23, 2010 10:59 AM
Department Multicultural Student Services Phone 88424
Location Email kharitoy@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20081124[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Xerox Phaser 8560 DN Color printer #8560/DN
Serial No. FBT254503 Location PDR

Model 8560/DN Hostname timber.wou.edu
Notes duplexing, Tray 1-100 sheets, Tray2-525 sheets, output 250 sheets, 30ppmcolor or B&W PAGEPACK- supplies from UCS IP: 140.211.114.38 Ink/Toner Refill Black:108R00709 Blue:108R00706 Yellow:108R00708 Magenta:108R00707

Wired NIC 00:00:AA:C2:D2:7C

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact crogers05@wou.edu 88925

Tracking

Entered by Date Memo
Christian Rogers
Email

Public
Entered by Date Memo
Christian Rogers Apr 23, 2010 11:08 AM 
Task reassigned to Christian Rogers.
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Christian Rogers Apr 23, 2010 11:08 AM 
Status changed from (1) Pending to (5) Completed
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Christian Rogers Apr 23, 2010 11:08 AM 
called and canceled
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Christian Rogers Apr 23, 2010 10:59 AM 
During print job their printer froze. It’s not
allowing any printing to go through. “Job is ready
to print” is the message that appears on the
printer. Can not find button to shut off or
restart. They also tried to find a printing que to
shut it down and they were still unsuccessful.  
APSC501
there is someone in at all times
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