Service Request Ticket

Service Request Information

CONTACT	Name	Case, Shelby	Date	Apr 26, 2010 01:19 PM
	Department	Student Media	Phone	89697
	Location		Email	cases@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090893 (opens in a new window)	Bldg/Room	UNK
	Service Tag	H8P3RL1	Description	Dell OptiPlex 960 SFF 3.0GHz, 6M, 1333MHz FSB
	Serial No.	H8P3RL1	Location	KWOU Radio replaced by W#20100091 OCt2014
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro	Software	Microsoft Office Pro Plus 2007 from P0074772, SpacialAudio-SAM Broadcaster software from VISA2009001303
	Wired NIC	00:26:B9:8E:37:7B

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	ljewett06@wou.edu	88925

Entered by	Date	Memo
Lance Jewett			Email Public
Entered by	Date	Memo
Lance Jewett	May 05, 2010 12:39 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Lance Jewett	May 05, 2010 11:03 AM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Lance Jewett	May 04, 2010 03:28 PM	Wens all day besides 10-12. Thurs until 4:30pm	Add Attachment
Lance Jewett	May 04, 2010 12:11 PM	Task reassigned to Lance Jewett.	Add Attachment
Tricia Flaherty	Apr 26, 2010 02:00 PM	Task reassigned to New Equip. Setup.	Add Attachment
Tricia Flaherty	Apr 26, 2010 01:41 PM	Greg Hartley is the Student contact	Add Attachment
Tricia Flaherty	Apr 26, 2010 01:33 PM	The PCand monitor will be on counter in front of my desk with NEw Equipment setup form, the rest of the video/audio equipment you need to ask me or Joanie for when you are ready to deliver station	Add Attachment
Tricia Flaherty	Apr 26, 2010 01:32 PM	The Student Media area has gotten some money to put together a online student Radio station and have purchased the following: Dell optiplex 960 SFF W#20090893 Dell 22" display W#20090894 SAM Broadcasting Software on T:\\installs$\SAM Broadcaster Mackie Onyx 1220i 12-channel Mixer/Firewire W#20090892 3 SHURE microphoes W#20091083-20091085 WD Elements 1TB USB ext Hard Drive W#20090891	Add Attachment