Service Request Ticket - # 37370

Service Request Information

CONTACT Name Winningham, Rob   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 26, 2010 03:24 PM
Department Social Science Phone 88297
Location Email winninr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090887[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Apple MacBook Pro, 15-inch, aluminum #Z0GS
Serial No. W80162JKAGX Location UCS Loaner

CPU Intel Core i5(2.4GHz, 3MB L3)


OS Unknown Software Microsoft Office for MAC 2008 from P0074553

Wired NIC 58:B0:35:F2:4B:CD


Wireless NIC 58:B0:35:6A:1C:C5


Bluetooth NIC 58:B0:35:6A:05:EF

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Jun 07, 2010 10:54 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Jun 07, 2010 10:23 AM 
picking up his old machine today.
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Nathan Higginbotham May 28, 2010 11:50 AM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham May 28, 2010 11:50 AM 
I installed his new laptop. moving his files now.
He will deliver keyboard back. He will keep his
mac g5 for a while to make sure documents are all
transferred.
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Teresa Hutchinson May 28, 2010 10:12 AM 
He called back to say he came in just for this 
insallation.
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Katie Halvorson May 26, 2010 08:28 AM 
friday 9-11am would be best
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Joshua Johnson May 25, 2010 03:44 PM 
says that anytime would be good just give linda a
call and she can let lance into the office
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Teresa Hutchinson May 17, 2010 09:28 AM 
Linda called back for Lance and said to let Lance 
know that Dr. Winningham will be available today 
from 10:00 am to noon.  This would be the ideal 
time since he's working very limited hours at 
this time.
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Lance Jewett May 05, 2010 01:06 PM 
He will be our until June sometime. Linda Kunze is
the contact. Left her a message to find out where
we can store it over there until he returns.
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Tricia Flaherty Apr 26, 2010 03:24 PM 
This will be on counter in front of my desk with 
GFA setup form
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