Service Request Ticket - # 37379

Service Request Information

CONTACT Name DeNoyer, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 26, 2010 05:10 PM
Department College of Liberal Arts and Sciences Phone 88690
Location Email denoyes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20081180[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8560DN Color Printer #8560/DN
Serial No. fbt272761 Location PDR

Model 8560/DN Hostname
Notes duplexing, Tray 1-100 sheets, Tray2-525 sheets, output 250 sheets, 30ppmcolor or B&W Ink/Toner Refill

Wired NIC 00:00:AA:C5:7D:42

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Apr 27, 2010 10:03 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Apr 27, 2010 10:03 AM 
The printer just stalled.  It is back up and
running now.
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Joshua Johnson Apr 26, 2010 05:10 PM 
the printer hydrant that is in UPCC will not
print. it says that it is out of paper but it is
full and it also says that it is not able to
communicate. Sue would like to have someone take a
look at this.
88690
denoyers@wou.edu
UPCC a 101
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