Service Request Ticket - # 37386

Service Request Information

CONTACT Name Perkins, Portia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 27, 2010 10:55 AM
Department Computer Science Division Phone 88480
Location Email perkinp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20090570[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71PTFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:74:82:CA


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public

Entered by Date Memo
Lance Jewett Apr 30, 2010 09:44 AM
Status changed from (1) Pending to (5) Completed
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Lance Jewett Apr 30, 2010 09:44 AM
Task reassigned to Lance Jewett.
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Joshua Johnson Apr 27, 2010 01:43 PM
would like to have this computer set up on the
north wall were the MAC was set up at. 
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Tricia Flaherty Apr 27, 2010 11:09 AM
The monitor is on counter in ITC008 counter and 
the computer was in the pile to be ghosted

Sorry for all the typos below I was in a hurry  :)
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Tricia Flaherty Apr 27, 2010 11:03 AM
Priority changed from (3) Priority to (2) High Priority.
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Tricia Flaherty Apr 27, 2010 10:55 AM
So this is for a professor whpo does not have a 
current station to call his own in CS dept.  He 
is in ITC 312A which has anoter profs computer in 
it as well.  The old machine to to retrieve for 
GFA purposes will be with Protia and I do not 
have the W# on that equipment so please record on 
GFA FORM and update inventory appropritately.  
They are in a hurry to get this in place for this 
professor and he works late afternoons and 
evenings so please use Portia as your point of 
contact but she leaves before 3pm today and will 
be gone during the lunch hour
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