Service Request Ticket - # 37431

Service Request Information

CONTACT Name Beaver, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 29, 2010 07:06 AM
Department Natural Science Division Phone 88205
Location Email beavers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031358[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location PDR

CPU Pentium 4-1.6GHz


OS Unknown Software MS Office from P0047835 MathLab 6.5, Adobe Acrobat Pro v9 WIN from P0067126, PCTeX v:4.0

Wired NIC 00:0F:1F:A5:6D:35


Wireless NIC 00:90:96:B5:8E:99

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Apr 29, 2010 03:41 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Apr 29, 2010 03:41 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Apr 29, 2010 03:41 PM 
The service history for this laptop indicates it
has functioned with WOU-Secure using WPA2 encryption.
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Brian Berkley Apr 29, 2010 09:27 AM 
Inventory shows that laptop as having wireless.

Whether or not it will do WPA2 Personal encryption
is an entirely different story.
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Casey Sonflieth Apr 29, 2010 07:06 AM 
he was wondering if someone could call him or go
to his office and tell him if his laptop has a
wireless card in it so that he could get wireless.

Phone:8-8205
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