Service Request Ticket - # 37438

Service Request Information

CONTACT Name Polinder, Fred   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 29, 2010 10:13 AM
Department International Education & Development Phone 88216
Location Email polindef@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050071[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 7S2WW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:8E:F0:7D

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Casey Sonflieth Apr 29, 2010 10:44 AM 
Task reassigned to Self Resolved.
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Casey Sonflieth Apr 29, 2010 10:44 AM 
Status changed from (1) Pending to (5) Completed
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Casey Sonflieth Apr 29, 2010 10:44 AM 
he got it all figured out 
ill complete and close the task
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Casey Sonflieth Apr 29, 2010 10:13 AM 
he is available whenever.
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Casey Sonflieth Apr 29, 2010 10:13 AM 
he would to be able to be mapped to the shared
drive again. he said he replaced it with another
one but can not find it when he browses for the J
drive.

Login: polindef
Phone: 8-8216
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