Service Request Ticket - # 37450

Service Request Information

CONTACT Name Bullis, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 30, 2010 08:21 AM
Department Library & Media Services Phone 88884
Location Email bullisl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070155[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 2GBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550

Wired NIC 00:1A:A0:53:18:4F

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham May 07, 2010 09:50 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham May 05, 2010 09:30 AM 
Left another vm
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Nathan Higginbotham May 03, 2010 09:12 AM 
Called and left a vm
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Nathan Higginbotham Apr 30, 2010 11:02 AM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Apr 30, 2010 11:02 AM 
It is something wrong with her aim account. Reset
the password and hoping that works.
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Casey Sonflieth Apr 30, 2010 08:21 AM 
her AIM on her computer is blocking people from
talking to her. she doesnt know why it is doing
that. and she uses AIM to communicate to other in
the library to do work.

Login:davidsol

Phone: 8-8884
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