Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	May 01, 2010 07:57 AM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090163 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
	Serial No.	HFHZBK1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Linux	Software	MS Office Pro Plus 2007 from P0071641
	Wired NIC	00:24:E8:32:2C:A0

TECHS	Submitted by	Kurt San Agustin	Contact	ksanagustin06@wou.edu	88925
	Primary Technician		Contact	jcolton08@wou.edu	88925

Entered by	Date	Memo
Jordan Colton			Email Public
Entered by	Date	Memo
Jordan Colton	May 18, 2010 12:22 PM	Task reassigned to Jordan Colton.	Add Attachment
Jordan Colton	May 18, 2010 12:22 PM	Task reassigned to Jordan Colton.	Add Attachment
Jordan Colton	May 18, 2010 12:22 PM	set it up and tested logging in.	Add Attachment
Nathan Higginbotham	May 17, 2010 04:50 PM	This is on the tech desk with a note on it. next to lance's machine.	Add Attachment
Nathan Higginbotham	May 17, 2010 04:49 PM	Task reassigned to UCS Tech.	Add Attachment
Brian Berkley	May 03, 2010 04:12 PM	Task reassigned to Adam Wehner.	Add Attachment
Brian Berkley	May 03, 2010 04:12 PM	needs something replaced in it, probably power supply	Add Attachment
Gabriel Thrash	May 03, 2010 12:16 PM	the computer is on adams desk.	Add Attachment
Kurt San Agustin	May 01, 2010 07:59 AM	the computer is located on the right side, third desk, C6	Add Attachment
Kurt San Agustin	May 01, 2010 07:57 AM	The Computer's power button appears to be on. it is orange but moving the mouse or hitting keys on the key board won't start it up. the numbers, right next to the power button, 2 3 4 are flashing orange. Can hear fan running.	Add Attachment