Service Request Ticket - # 37464

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 01, 2010 08:05 AM
Department Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20090123[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFL8CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:31:14:17


TECHS Submitted by Kurt San Agustin Contact ksanagustin06@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public

Entered by Date Memo
Gabriel Thrash May 03, 2010 12:15 PM
Task reassigned to Gabriel Thrash.
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Gabriel Thrash May 03, 2010 12:15 PM
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash May 03, 2010 12:15 PM
2 of the same task are open. deleting this one.
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Kurt San Agustin May 01, 2010 08:05 AM
The computer seems to be on but the the monitor
seems to be staying in stand by mode.
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