Service Request Ticket - # 37495

Service Request Information

CONTACT Name Blasco, Patricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 04, 2010 12:26 PM
Department The Research Institute Phone 88783
Location Email blascop@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030311[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4 at 2.80GHz
Serial No. GXS3N31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Office Pro 2003(installed as Office XP Pro)P0044702

Wired NIC 00:07:E9:3C:38:34

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Brian Berkley May 10, 2010 01:13 PM 
Task reassigned to Self Resolved.
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Brian Berkley May 10, 2010 01:13 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson May 10, 2010 11:11 AM 
****This is an email****

My understanding is that my computer is too old 
to add new software.  We are waiting to see if we 
can get a newer computer.   I guess you can 
delete the request.

Patti Blasco
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Teresa Hutchinson May 10, 2010 10:40 AM 
****This is an outgoing email****
Hi Patricia,

We were just checking in with you regarding a 
service request that we have for you. (#37495)

Would like microsoft 2007

Thanks for your patience and we will help with 
this as soon as possible.

Thanks,
Teresa Hutchinson
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Public
Lance Jewett May 05, 2010 11:03 AM 
Called left a VM
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Casey Sonflieth May 04, 2010 12:26 PM 
she is wondering it is possible to get microsoft
2007. she has the old version, and she was working
on a document and now it is gone. 

Login: blascop
Phone: 8-8783
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