Service Request Ticket - # 37525

Service Request Information

CONTACT Name Taylor, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 06, 2010 01:05 PM
Department Natural Science/ Earth and Physical Science Phone 88398
Location Email taylors@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040812[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex SX280 Intel Pentium 4 Processor 540
Serial No. 2G5K971 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0052260

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public

Entered by Date Memo
Jordan Colton May 06, 2010 02:12 PM
Status changed from (1) Pending to (5) Completed
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Jordan Colton May 06, 2010 02:12 PM
Cleaned up startup and deleted profiles. Cleared
out temp files and updated/tweaked firefox.
Running very fast now.
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Lance Jewett May 06, 2010 02:11 PM
Task reassigned to Jordan Colton.
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Joshua Johnson May 06, 2010 01:05 PM
ns 218 instructors station. The computer is taking
a longtime to login. it is taking upwards of 15-20
minutes to get logged in. the classroom is used
everyday. 
88398
taylors@wou.edu
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