Service Request Ticket

Service Request Information

CONTACT	Name	Barry, Angie	Date	May 10, 2010 01:58 PM
	Department	Campus Public Safety	Phone	88481
	Location		Email	barrya@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070429 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
	Serial No.	6XRYYD1	Location	PDR
	CPU	Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)
	OS	Unknown	Software	Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003, MS OneNote2007 from P0074895
	Wired NIC	00:1A:A0:68:C5:51

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	ljewett06@wou.edu	88925

Entered by	Date	Memo
Lance Jewett			Email Public
Entered by	Date	Memo
Lance Jewett	May 11, 2010 01:37 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Lance Jewett	May 11, 2010 01:37 PM	Updated inventory	Add Attachment
Lance Jewett	May 11, 2010 01:30 PM	Installed OneNote on all the computers. Room locations are not all correct. 20070429 Megan Habermann 214A 20070430 Aaron Worley 214B 20070431 Kathy Bolen 210D 20070432 Info Desk WUC210 20070433 Angie Barry WUC210 20070434 Nan Lehto WUC210E 20070435 Chelsee Blanter 210I 20070439 Jon Tucker WUC210C 20070440 Willy Debnam WUC210B 20090780 WUC depart laptop	Add Attachment
Lance Jewett	May 11, 2010 12:11 PM	Task reassigned to Lance Jewett.	Add Attachment
Tricia Flaherty	May 10, 2010 01:58 PM	T:\installs$\Microsoft\OneNote\One Note 2007 W#20070429 Ldrshp Dev. WUC210C 20070430 Std Act Coord. WUC210D 20070431 Operations Manager WUC210B 20070432 Info Desk WUC210 20070433 Office Coord. WUC210 20070434 Facilities Coord. WUC210E 20070435 Operations Coord. WUC145 20070439 Director WUC210C 20070440 Acct. Tech WUC213B 20090780 Dept. laptop WUC Info Desk	Add Attachment