Service Request Ticket - # 37576

Service Request Information

CONTACT Name Strohmeyer, Justin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 10, 2010 04:16 PM
Department Phone 88037
Location Email strohmej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090566[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 71SSFK1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71SSFK1 Location

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:74:6E:38

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley May 11, 2010 09:02 AM 
Task reassigned to Brian Berkley.
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Brian Berkley May 11, 2010 09:02 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley May 11, 2010 09:02 AM 
says it was a problem yesterday afternoon between
4 and 5 PM, but not a problem today
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Joshua Johnson May 10, 2010 04:16 PM 
Browser: firefox
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Public
Joshua Johnson May 10, 2010 04:16 PM 
when going to the web mail it says the connections
was reset while loading the web page. now he is
not able to access the webmail. he is using firefox.

88037 
strohmej@wou.edu
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