Service Request Ticket - # 37579

Service Request Information

CONTACT Name Darby, Cheri   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 11, 2010 08:13 AM
Department Business Services Phone 88837
Location Email darbyc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080472[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 89JNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003, Cybele-z/Scope classic emulator from P0073393

Wired NIC 00:21:70:6F:EF:F0

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley May 11, 2010 08:59 AM 
Task reassigned to Brian Berkley.
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Brian Berkley May 11, 2010 08:59 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley May 11, 2010 08:59 AM 
GPO had a script that did special mappings, based
on group membership, and Cheri was not in the
parking group to get the o: drive mapped
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Casey Sonflieth May 11, 2010 08:13 AM 
she is trying to open her parking file under her O
drive. she has tried restarting her computer too.
she is stuck and can not do any work until this is
fixed. 

Login: darbyc
Phone: 8-8267
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