Service Request Ticket - # 37584

Service Request Information

CONTACT Name Root, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 11, 2010 10:40 AM
Department Western Community Policing Institute Phone 14001
Location Email rootl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030748[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. D1F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Dreamweaver MX 2004 from P0049292

Wired NIC 00:0C:F1:EA:29:22

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton May 11, 2010 12:56 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton May 11, 2010 12:56 PM 
Ran scans and cleaned it up.
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Lance Jewett May 11, 2010 11:32 AM 
Task reassigned to Jordan Colton.
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Casey Sonflieth May 11, 2010 10:40 AM 
she is just working on her computer and she keeps
getting little messages all over the screen saying
security alerts and virus alerts. and she closes
the windows and they just keep popping up. 

she is not able to do any work. 

she does not know if these are really or junk. she
has never seen this before. 

Login:rootl
Phone: 1-4001
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