Service Request Ticket - # 37599

Service Request Information

CONTACT Name Richards, Kristi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 12, 2010 11:53 AM
Department Business Services Phone 88284
Location Email richardk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040372[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 1700n Laser Printer with 4 year warranty
Serial No. 7SK3841 Location PDR

Model 1700N Hostname
Notes 4 year warranty replacement fuser on P0078184 Dec2010, SR40220 Ink/Toner Refill Dell K3756

Wired NIC 00:04:00:3B:7C:7D

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
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Entered by Date Memo
Teresa Hutchinson May 12, 2010 12:20 PM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson May 12, 2010 12:20 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson May 12, 2010 12:20 PM 
Lance and Gabe checked it out and said it just 
had a backed up que.  They cleared it and it's 
fine now.
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Teresa Hutchinson May 12, 2010 11:53 AM 
Kristi called to say that the Admin Hallway 
printer is acting up.  Stops and starts printing 
for students.  Prints for a little bit and then 
stops again.
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