Service Request Ticket - # 37619

Service Request Information

CONTACT Name McFadden, Susan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 13, 2010 10:08 AM
Department Creative Arts/Theater-Dance Phone 88827
Location Email mcfadds@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070626[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac, 20in, 2.0GHz Intel Core 2 Duo #Z0E2
Serial No. SQP7512HJX87 Location PDR

CPU Intel Core 2 Duo T7300(2.00GHz, 800MHz,4ML2)


OS Unknown Software Microsoft Office PRO 2004 MAC License from P0064194

Wired NIC 00:1E:C2:00:22:39


Wireless NIC 00:1D:4F:FD:C8:60

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley May 13, 2010 02:37 PM 
Task reassigned to Brian Berkley.
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Brian Berkley May 13, 2010 02:37 PM 
Task reassigned to Brian Berkley.
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Brian Berkley May 13, 2010 02:37 PM 
It is working now.
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Brian Berkley May 13, 2010 10:23 AM 
left vm
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Casey Sonflieth May 13, 2010 10:08 AM 
she is trying to install a software update. open
xml file format converter.and it is not letting
her continue. she said it got through the first
four steps. and now she is at the point where it
is only giving her the go back button.


Login: mcfadds
Phone: 8-8827
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