Service Request Ticket - # 37620

Service Request Information

CONTACT Name Welander, Gary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 13, 2010 10:23 AM
Department Education & Leadership Phone 88395
Location Email welandg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090523[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 724QFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:75:14:71

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash May 13, 2010 10:36 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash May 13, 2010 10:36 AM 
showed him that all you had to do was hit f10 to
bring the toolbar back.
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Gabriel Thrash May 13, 2010 10:36 AM 
Status changed from (1) Pending to (5) Completed
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Casey Sonflieth May 13, 2010 10:23 AM 
he said that he was working on the fire fox
browser and and he was trying to manage his
bookmarks and trying to delete some of them and
all of a sudden the tool bar was gone.
he is only here in the mornings from 9-12 Mon
through Fri
Login: welandg
Phone: 8-8395
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