Service Request Ticket - # 37621

Service Request Information

CONTACT Name Paraskevas, Cornelia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 13, 2010 10:37 AM
Department Humanities Division Phone 88477
Location Email paraskc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040670[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. j1t8z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:10:FB

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Brian Berkley May 13, 2010 10:59 AM 
Task reassigned to Gabriel Thrash.
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Brian Berkley May 13, 2010 10:59 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley May 13, 2010 10:59 AM 
Walked Gabe through fixing it by installing latest
Adobe Reader
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Casey Sonflieth May 13, 2010 10:37 AM 
she is trying to open attachments. and it says
that her administrative security settings do not
allow opening attachments. 

she would like someone to help her out with this.
she said that she is able to open these at home
but not here.

Login: paraskv
Phone: 8-8477
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