Service Request Ticket - # 37629

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 13, 2010 01:54 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070121[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 23GBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2003 from student licenses

Wired NIC 00:1A:A0:52:FF:B9

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton May 13, 2010 03:51 PM 
Task reassigned to Jordan Colton.
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Jordan Colton May 13, 2010 03:51 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton May 13, 2010 03:51 PM 
hd was full. removed all the profiles and its
working now.
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Brian Berkley May 13, 2010 02:18 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Joshua Johnson May 13, 2010 01:54 PM 
There is a computer that is in the Library that is
not showing any of the desktop icons and it is not
showing that it has Sophos. The computer is the
Ref 12.

88441
hilterbl@wou.edu
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