Service Request Ticket - # 37676

Service Request Information

CONTACT Name Walker, Lindsay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 18, 2010 02:24 PM
Department Human Resources Phone 88490
Location Email walkerl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040559[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 700m Intel Pentium M, 12.1in WXGA
Serial No. 76DMK61 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office 2003 Pro from P0050950

Wired NIC 00:0B:7D:12:BE:C6

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash May 20, 2010 11:59 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash May 20, 2010 11:59 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash May 20, 2010 11:59 AM 
went over and they said the i drive does show up
now. i brought it back to update it but the
computer is too old and has a little ram. i told
them its nothing that can be done.
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Casey Sonflieth May 20, 2010 11:15 AM 
gabe called them. she said that the I drive is
happening still and they also want to add that the
laptop is going very slow when they try and open
anything.
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Joshua Johnson May 18, 2010 02:24 PM 
Lindsay is having trouble accessing her I drive on
her lap top. The computer is also being slow and
making it difficult for her to be productive. She
would like to have somebody take a look at the
computer.

Lindsey Walker
88552
walkerl@wou.edu
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