Service Request Ticket - # 37687

Service Request Information

CONTACT Name Holden, Adam   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 19, 2010 12:18 PM
Department Admissions Office Phone 88594
Location Email holdena@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080683[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. FK134J1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0069163 installed as Office Pro 2003

Wired NIC 00:21:70:55:AD:A0

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley May 19, 2010 12:48 PM 
Task reassigned to Brian Berkley.
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Brian Berkley May 19, 2010 12:48 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley May 19, 2010 12:48 PM 
Adam,

I have added your user account to the local
Administrators group.

The next time you log into the machine, you will
have admin rights.
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Brian Berkley May 19, 2010 12:47 PM 
Gave him admin rights.
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Teresa Hutchinson May 19, 2010 12:18 PM 
Adam called to see if he could have Admin rights 
to his computer
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