Service Request Ticket - # 37695

Service Request Information

CONTACT Name Malloy, Peggy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 20, 2010 09:08 AM
Department The Research Institute Phone 88598
Location Email malloyp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050317[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. GZ5R981 Location PDR

CPU Pentium 4-3.2GHz


OS Software MS Office Pro 2003 from TRI Site License, Endnote WIN v.9 from P0054486

Wired NIC 00:12:3F:94:1C:45

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt May 20, 2010 09:46 AM 
Task reassigned to Brian Witt.
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Brian Witt May 20, 2010 09:46 AM 
Status changed from (1) Pending to (5) Completed
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Brian Witt May 20, 2010 09:46 AM 
Peggy has been informed.
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Dave Diemer May 20, 2010 09:33 AM 
Something in the attachment Sophos thought it was
spam. I released one of the email's that she sent
as they were in quarantine.
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Casey Sonflieth May 20, 2010 09:08 AM 
Error Message: post master spam
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Public
Casey Sonflieth May 20, 2010 09:08 AM 
Browser: Outlook
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Public
Casey Sonflieth May 20, 2010 09:08 AM 
she received an email from a person that she knows
at the University of Hawaii. they asked her to
send attachments back to them in the email.  so
when she sent the email back with the attachments,
she got an email right back from the post master
for sophos and it said that the email that she had
sent to the person was labeled as spam.  

Login: malloyp
V#: 00005754
Phone: 8-8598
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