Service Request Ticket - # 37705

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 20, 2010 02:55 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090273[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude 2100 1.60GHz,533Mhz, FSB Netbook
Serial No. 538h7k1 Location PDR

CPU Intel Atom N270, 1.6GHz, 533MHz 512k L2 cache


OS Unknown Software Microsoft Office Pro Plus 2007 license from P0071641

Wired NIC 00:22:19:FA:DA:58


Wireless NIC 00:24:2C:5B:55:6E


Bluetooth NIC 00:25:56:D3:B4:D6

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Gabriel Thrash May 21, 2010 11:16 AM 
i took it back to the library for Jordan.
 Add Attachment
Gabriel Thrash May 21, 2010 11:15 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Jordan Colton May 20, 2010 04:48 PM 
fixed, just have to drop it back off.
 Add Attachment
Brian Berkley May 20, 2010 03:47 PM 
Task reassigned to Jordan Colton.
 Add Attachment
Joshua Johnson May 20, 2010 02:55 PM 
A netbook in the library has  the m and n key
switched. they would like to have this fixed.

hilterbl@wou.edu
88441
Add Attachment