Service Request Ticket - # 37727

Service Request Information

CONTACT Name Amerson, Ingrid   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 24, 2010 11:56 AM
Department The Research Institute Phone 88334
Location Email amersoi@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070445[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag 5VC61F1 Description Dell Optiplex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 5VC61F1 Location ITC Hallway (was I. Amerson, TR)

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows dongraded to XP Pro sp2, Office from TRI site license

Wired NIC 00:1A:A0:6F:CF:D3

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty May 26, 2010 09:39 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Tricia Flaherty May 26, 2010 09:38 AM 
Disc returned MAy 26, 2010
 Add Attachment
Tricia Flaherty May 24, 2010 04:30 PM 
disc checked out and will be on hold until it is
returned
 Add Attachment
Tricia Flaherty May 24, 2010 01:02 PM 
LEFT CHECKOUT DISK AT UCS SERVICE REQUEST WITH
CHECKOUT FORM
It is Microsoft Office Pro 2003 that she is
eligible to use per 80/20 share through TRI Site
license
 Add Attachment
Katie Halvorson May 24, 2010 11:56 AM 
WOU# 20070445[Edit Inv]

Needs Microsoft Word and Excel on her personal
laptop.  She uses it for work but is her personal
computer.

8-8769
 Add Attachment