Service Request Ticket - # 37728

Service Request Information

CONTACT Name Casey, Kathleen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 24, 2010 12:14 PM
Department Library & Media Services Phone 89493
Location Email caseyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051157[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB00CD Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:8F:60

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham May 24, 2010 03:16 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Nathan Higginbotham May 24, 2010 03:16 PM 
I gave them a new keyboard. It is now fixed and
replaced. Tested working.
 Add Attachment
Nathan Higginbotham May 24, 2010 02:43 PM 
Task reassigned to Nathan Higginbotham.
 Add Attachment
Teresa Hutchinson May 24, 2010 12:14 PM 
When trying to use the keyboard, will not 
function.  Tried everything to get it to work.
 Add Attachment