Service Request Ticket - # 37737

Service Request Information

CONTACT Name Kirk, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 25, 2010 08:28 AM
Department Business Services Phone 88210
Location Email kirkt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080482[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. D7JNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003

Wired NIC 00:21:70:6F:CF:20

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Casey Sonflieth May 25, 2010 08:32 AM 
Task reassigned to Self Resolved.
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Casey Sonflieth May 25, 2010 08:32 AM 
Status changed from (1) Pending to (5) Completed
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Casey Sonflieth May 25, 2010 08:32 AM 
ill complete the task
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Casey Sonflieth May 25, 2010 08:32 AM 
he got it to work
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Casey Sonflieth May 25, 2010 08:28 AM 
he said that he loaded a new version of java this
morning and he said that it messed his banner
options. he lost part of his tool bar and other
things he said.

Login: kirkt
Phone: 8-8210
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