Service Request Ticket - # 37773

Service Request Information

CONTACT Name Hsieh, Bau Hwa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 27, 2010 10:12 AM
Department Social Science Phone 88853
Location Email hsiehb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20060274[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 19in LCD Monitor #1907FP
Serial No. CN0CC2996418066A3VWA Location PDR
TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett May 27, 2010 01:05 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett May 27, 2010 01:05 PM 
Task reassigned to Lance Jewett.
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Lance Jewett May 27, 2010 01:05 PM 
was her network cable, i think it was from her
running it over with her office chair too many times.
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Casey Sonflieth May 27, 2010 11:52 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Casey Sonflieth May 27, 2010 11:52 AM 
she would like someone to come help ASAP.


she has called multiple times
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Casey Sonflieth May 27, 2010 10:12 AM 
she is saying that her internet is not working at
all. she has restarting her computer and her
computer cord is plugged in too.

she would like someone to come help her get the
internet working again. she said this happened on
Tuesday too.
she cant get into anything
Login: hsiehb
Phone: 8-8853
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