Service Request Ticket - # 37800

Service Request Information

CONTACT Name Kempton, Chris   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 01, 2010 01:24 PM
Department University Housing Phone 88933
Location Email kemptonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20070468[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag BZ0GP11 Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location

CPU Intel Core 2 Duo E6600(2.40GHz, 4M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro SP2, Microsoft Office Pro Plus 2007 from P0063499

Wired NIC 00:1A:A0:6F:45:6D


TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public

Entered by Date Memo
Jordan Colton Jun 10, 2010 12:00 PM
Status changed from (1) Pending to (5) Completed
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Jordan Colton Jun 10, 2010 12:00 PM
couldn't get it to log in because the netlogon
service would keep stopping itself. Couldnt get it
to work, so we re-imaged it, and lance delivered it
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Gabriel Thrash Jun 10, 2010 11:58 AM
Task reassigned to Jordan Colton.
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Katie Halvorson Jun 09, 2010 08:50 AM
She called today to check on it.  updated her with
the message and she said she needs it asap
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Richard Kavanagh student Jun 08, 2010 10:37 AM
Gabe will be delivering this
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Richard Kavanagh student Jun 08, 2010 10:37 AM
Task reassigned to Gabriel Thrash.
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Richard Kavanagh student Jun 02, 2010 02:44 PM
waiting on new motherboard from dell.
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Richard Kavanagh student Jun 01, 2010 03:29 PM
I went down there and waited for public safety to let me in and 
there was no computer there.
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Richard Kavanagh student Jun 01, 2010 02:00 PM
Task reassigned to Richard Kavanagh.
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Joshua Johnson Jun 01, 2010 01:24 PM
This computer will not connect to the network,
Paul Lambert has taken a look at the computer and
he was not able to figure it out. 
kiemptonc@wou.edu
VAL 206
88933
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