Service Request Ticket - # 37808

Service Request Information

CONTACT Name Loving, Mollie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 01, 2010 04:15 PM
Department Disability Access Services Phone 88250
Location Email lovingm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090302[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFN7CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:6A:A0

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jun 15, 2010 09:35 AM 
Task reassigned to Brian Witt.
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Brian Witt Jun 15, 2010 09:35 AM 
Status changed from (1) Pending to (5) Completed
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Brian Witt Jun 15, 2010 09:35 AM 
Mollie says it seems to be working now.  She will
call us if the problem arises again.
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Brian Witt Jun 15, 2010 08:48 AM 
Task reassigned to Network Support.
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Joshua Johnson Jun 01, 2010 04:15 PM 
when Mollie opens an email and reads it she is not
able to open a new email after she is done with
the others. she has to log out and log back in in
order to read another email.

Mollie Loving 
lovingm@wou.edu
88250
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