Service Request Ticket - # 37818

Service Request Information

CONTACT Name Harding, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2010 07:52 AM
Department VP Academic Affairs/Provost Phone 88807
Location Email hardinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060234[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. F1L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Adobe CS3 Design Standard WIN from P0062312

Wired NIC 00:13:72:A6:59:E9

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Kevin Elmore Jun 03, 2010 08:06 AM 
Task reassigned to Self Resolved.
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Kevin Elmore Jun 03, 2010 08:06 AM 
Status changed from (1) Pending to (5) Completed
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Kevin Elmore Jun 03, 2010 07:53 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Kevin Elmore Jun 03, 2010 07:53 AM 
Error Message: "The mail server unexpectedly closed the connection"
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Public
Kevin Elmore Jun 03, 2010 07:53 AM 
Browser: Firefox 3.5.9
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Public
Kevin Elmore Jun 03, 2010 07:52 AM 
The Srd and my personal email are working just fine.  

"The mail server unexpectedly closed the connection"

She restarted the browser and then tried the
restarting the computer, both to no avail.
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