Service Request Ticket - # 37831

Service Request Information

CONTACT Name Booth, Paula   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 04, 2010 12:16 PM
Department Creative Arts/Art Phone 88607
Location Email boothp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040970[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5, 20in, 2.0GHz SuperDrive #Z0C0
Serial No. QP5260YTSDW Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0053370, Adobe CS3 Web Premium MAC from P0063081(installed as v.CS2 Fall 2007)

Wired NIC 00:0D:93:66:1D:BA

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Jun 07, 2010 11:46 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Jun 07, 2010 11:45 AM 
Task reassigned to Lance Jewett.
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Casey Sonflieth Jun 04, 2010 12:17 PM 
she will be leaving in a half hour. she said she
will be in all monday and tuesday afternoon after
11am both days.
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Casey Sonflieth Jun 04, 2010 12:16 PM 
yesterday she said that she downloaded the
microsoft office converter. she said that the
documents on her mac are there, but now she cant
get the converter to work.

Login: boothp
V#: 00181965
Phone: 8-8607
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