Service Request Ticket - # 37858

Service Request Information

CONTACT Name Price, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 07, 2010 04:09 PM
Department International Education & Development Phone 88493
Location Email pricemv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090300[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFNZBK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641, Adobe Acrobat Pro v9 and Photoshop Extended CS5 WIN(installed as CS4) from P0075469

Wired NIC 00:24:E8:34:C2:32

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Nov 03, 2010 08:17 AM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Nov 03, 2010 08:17 AM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Nov 03, 2010 08:17 AM 
Closed - no contact back
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Teresa Hutchinson Oct 28, 2010 03:09 PM 
****This is an outgoing email****
Hi Michele,

We were just following up with you regarding a 
very old service request that we have for you  
(#37858)

Description: Contribute white page issues with 
the studyabroad programs page.

We were wondering if this has been resolved for 
you or if we can still be of assistance with 
this.  If so, just let us know, we'll be happy to 
help.  I'm so sorry it's been so long since we 
have followed up with this task.

Thanks,
Teresa Hutchinson
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Public
Stewart Gilbert Jul 07, 2010 12:06 PM 
NOTE: this is a high priority page 
http://www.wou.edu/provost/studyabroad/programs.ph
p and sometimes there are problems that need to 
be solved in code view. Ron/Stewart can solve as 
continued editing may require
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Stewart Gilbert Jul 07, 2010 12:03 PM 
Task reassigned to Web Maintenance.
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Stewart Gilbert Jul 07, 2010 12:03 PM 
Connection is now through the terminal server - 
original task resolved. 

There are issues with the template box floating 
and p tags in the table not centering that will 
be worked on as we "try to" move towards the 
updated adobe software
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Brian Berkley Jun 07, 2010 04:21 PM 
Task reassigned to Stewart Gilbert.
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Joshua Johnson Jun 07, 2010 04:09 PM 
the connection to contribute from her website when
she got her new computer. she would like to have
someone talk her through on how to set up the
connection. she had to have this done about a year
ago. 
88493
pricemv@wou.edu
APSC 501
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